Customer Hub Chat Agent
Currently live
Ideal Support Always There
65a75743-7b8f-4cb7-827d-cecbe70447c4
Switch to Ideal Support
Last changed
7/26/2026, 10:52:05 PM
Changed by
—
How the swap propagates
The customer-hub footer polls this app every ~20 seconds.
If a visitor has the chat panel open, the swap is deferred until they close it — no live conversation is interrupted.
Point the footer's
SWITCH_URL
at
/api/public/active-key
on this app.